Who we are
Surgicaleuro – Medical Devices Distributor, Lda. Our website address is: https://surgicaleuro.com.
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Privacy and data Protection Policy
Surgicaleuro – Medical Devices Distributor, Lda with registered office at Rua Carolina Michaelis de Vasconcelos 30, cv. dta, 1500-144 Lisboa, holder of the legal entity identification number 514822996 is committed to protecting the privacy of your personal data (hereinafter “data”) and therefore undertakes to process and ensure the security of such data in
in accordance with the personal data protection legislation in force and in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, General Data Protection Regulation – “GDPR”. This Privacy Policy is intended to make known how Surgicaleuro – Medical Devices Distributor, Lda treats your data and your rights as a data subject. Any data you provide to Surgicaleuro – Medical Devices Distributor, Lda will be understood to have been obtained, treated and transmitted in strict
with the requirements established in the RGPD and current legislation.
Responsible for Treatment and Data Protection Officer:
In accordance with the provisions of the RGPD Surgicaleuro – Medical Devices Distributor, Lda acts as the entity Responsible for the Treatment of your data. For any clarification regarding this Privacy Policy or the treatment of your data, you may contact Surgicaleuro – Medical Devices Distributor, Lda through:
Surgicaleuro – Medical Devices Distributor, Lda, at Rua Carolina Michaelis Vasconcelos nº 30 Cv Dtª, 1500-145 Lisboa
E-mail: info@surgicaleuro.com
Type of personal data, purposes and grounds for processing:
This policy covers the online and offline data collection activities of Surgicaleuro – Medical Devices Distributor, Lda, including data that it collects through various channels, such as brand websites, agencies and events/fairs in which Surgicaleuro – Medical Devices Distributor, Lda participates in.
Surgicaleuro – Medical Devices Distributor, Lda collects and processes your data for a number of purposes:
– Booking or purchasing services: There is a set of data that must necessarily be collected in order for Surgicaleuro – Medical Devices Distributor, Lda to organize and provide the requested service or product, as well as to manage any complaints, such as, name, date of birth, identification document data, address, mobile phone or telephone number, e-mail address, data concerning interests, reason and details of complaint. The basis for the collection of this data is the management of the contractual relationship and the legitimate interest of Surgicaleuro – Medical Devices Distributor, Lda.
– Satisfaction surveys: in order to evaluate your level of satisfaction with the services provided, Surgicaleuro – Medical Devices Distributor, Lda may send you quality surveys. Clients are not obliged to respond to these quality surveys, which are intended to gather opinions about the services provided with the aim of improving/developing them in order to improve/develop them. The basis for the processing of these
data is the legitimate interest of Surgicaleuro – Medical Devices Distributor, Lda to continuously improve the quality of its services.
– Management and administration: the data collected to enable Surgicaleuro – Medical Devices Distributor, Lda to fulfil its accounting/tax, legal and administrative obligations typically includes your name, address and Tax Identification Number.
The basis for the processing of this data is the compliance with a legal obligation and the legitimate interest of Surgicaleuro – Medical Devices Distributor, Lda in managing the relationship with the client.
-Commercial and promotional communications: Surgicaleuro – Medical Devices Distributor, Lda collects data such as your name, telephone or mobile phone number and e-mail address in order to provide you with information about services that may be of interest to you (e.g. marketing communications or campaigns and promotions), collecting your consent where necessary. At any time, you may object to the processing of your data for these purposes, as set out in the paragraph below “Exercising your rights”. The basis for the processing of this data is the legitimate interest of Surgicaleuro – Medical Devices Distributor, Lda or, where requested, your consent.
Transfer of personal data:
In the context of your purchase, Surgicaleuro – Medical Devices Distributor, Lda may assign your data:
I. To the providers, so that they may use them for the purpose of correctly providing each requested service (in this case, the data will only be used for that specific purpose) and to comply with the legislation of the destination countries;
II. To government authorities;
Within the framework of merger, acquisition and/or incorporation processes in which you are involved, when such a transfer is necessary within the legitimate interests of Surgicaleuro – Medical Devices Distributor, Lda or third parties to whom the data is communicated. The processing of your personal data may also be carried out by service providers acting on behalf of
on behalf of Surgicaleuro – Medical Devices Distributor, Lda such as marketing agencies and digital and social media, accounting management services, auditors and lawyers, external entities that provide technological services such as IT platform providers, hosting services, maintenance and assistance of our databases:
International Data Transfers:
Depending on the destination to which you travel, Surgicaleuro – Medical Devices Distributor, Lda may need to transfer your data to providers, within or outside the European Union (provided that such transfer is essential for the execution/provision of the service).
Any transfer of personal data to a third country shall only be made within the framework of compliance with legal obligations or provided that compliance with the Community and national legal rules applicable in this matter is guaranteed.
Term of conservation of personal data:
Your data is kept by Surgicaleuro – Medical Devices Distributor, Lda for the period strictly necessary to meet the aforementioned purposes, except where there are conservation obligations imposed by applicable legislation, or legitimate interest, that
impose the maintenance of your personal data for a longer period.
Your personal data collected to send you communications about campaigns and promotions will be kept for the period of the customer’s authorization.
Personal Data Security Measures:
Surgicaleuro – Medical Devices Distributor, Lda uses appropriate security measures to protect your data, including appropriate technical and organizational measures to protect it against abusive or unlawful processing and against its accidental loss, damage or destruction.
The data is processed by employees of Surgicaleuro – Medical Devices Distributor, Lda or the authorized service providers, accessing only the data that is strictly necessary, depending on the specific purposes for which the data has been collected.
Exercise of your rights:
As a data subject, you may exercise the following rights, within the legally established limits:
i. Access to personal data [By submitting an access request, you will be provided with access and details of the personal data processed by Surgicaleuro – Medical Devices Distributor, Lda.
ii. Rectification of personal data [If your personal data is incomplete or incorrect, you may request that it be corrected].
iii. Right to be forgotten [By exercising your right to be forgotten, Surgicaleuro – Medical Devices Distributor, Lda will, if applicable, delete your personal data].
iv. Portability of personal data [By requesting the portability of your personal data, you will receive, in a machine-readable format, the personal data you have provided and which are processed on the basis of your consent or the performance of a contract].
v. Opposition to the processing of personal data [On grounds relating to your particular situation, you have the right to object to the processing of your personal data by Surgicaleuro – Medical Devices Distributor, Lda, carried out on the basis of legitimate interest or in relation to direct marketing.].
vi. Revocation of consent to processing [If you revoke your consent to processing, Surgicaleuro – Medical Devices Distributor, Lda will remove your consent from the activity you specify].
The exercise of these rights depends on a written request (including a copy of a document proving the identity of the client and mentioning the right or rights you wish to exercise), to be sent by one of the following means: Post: Rua Carolina Michaelis de Vasconcelos 30, Dv. Dta. 1500-145 Lisbon or E-mail: info@surgicaleuro.com
In person: At the above address
After sending the request with the necessary information, Surgicaleuro – Medical Devices Distributor, Lda will respond within a period of one to two months, depending on the complexity and number of requests.
Control Authority:
If you consider that there is a problem with the way Surgicaleuro – Medical Devices Distributor, Lda is handling your data, you have the right to lodge a complaint with the national control authority (Comissão Nacional de Proteção de Dados – CNPD) at www.cnpd.pt.
Changes to Privacy Policy:
Surgicaleuro – Medical Devices Distributor, Lda reserves the right to make modifications or updates to this Privacy Policy at any time and these changes will be duly updated on our platforms and websites. Please check back regularly for any updates or changes to this policy.